FLOW Yacht Crew Privacy Policy at a glance!

According to the specifications set out in the General Data Protection Regulation 2016/679 of the European Parliament and of the Council (hereinafter referred as “GDPR”), FLOW Yacht Crew (“we” or “us”) have compile herein all relevant information which is applicable to the processing of our candidates and clients personal data (“you”). Our aim is to be transparent about how personal details provided are managed as well as helping you understand the legal implications and the rights you are entitled to exercise.

Our Contact Details as Data Controller

  • Name: Victoria Mary Hawkins
  • Phone Number: +34 662 913040
  • Email: victoria@flowyachtcrew.com

What type of information we have 

The source of the personal data processed may be any of the following:

  • We may collect your name, address, email address, phone number, work history (which includes verifying references), education background and application for employment or recruitment, if you proceed with your registration as a user (candidate, client, mentor, etc.).

  • We may collect your email address and other information contained in such email, if you contact us by email with an inquiry or if you save a job alert.

  • We may collect your telephone number if you call us.

Data protection principles applicable to our processing

Pursuant to the GDPR, we process your personal data according to the following key principles:

  • Lawfulness, fairness and transparency

  • Purpose limitation

  •  Data minimisation

  • Accuracy

  • Storage limitation

  • Integrity and confidentiality (security)

  • Accountability

How we get the information and why we do have it

Under the GDPR, the lawful bases we rely on for processing your personal information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting: victoria@flowyachtcrew.com

  • We have a contractual understanding (applicable exclusively for the clients).

What do we do with the information

We use the information you have given us for the following purposes:

  • Registration as a candidate in FLOW Yacht Crew jobs database.

  • Registration as a client of FLOW Yacht Crew

  • Registration as a mentor in the MENTOR PROGRAM.

  • Overall recruitment procedure managed by FLOW Yacht Crew.

Disclosure of the information

A) Candidates

The personal data you have provided in connection with the registration form will be solely used for the purpose of assessing your eligibility for a job vacancy. Having had your consent to do so, the personal data provided will be shared to affiliated clients of FLOW Yacht Crew.

B) Clients

The personal data you have provided in connection with your contact request will be solely used for the purpose of the selection of adequate candidates for your job needs. Having had your consent do to so, the personal data provided will be shared to affiliated candidates of FLOW Yacht Crew.

C) Mentors

The personal data you have provided in connection with the registration form will be solely used for the purpose of joining our voluntary Mentor Program under the conditions stated on our website. Having had your consent do to so, the personal data provided will be shared to affiliated candidates of FLOW Yacht Crew.

In either case, we may share your personal details when we are legally required to comply with the law or in the good faith belief that such action is necessary in order to conform to the requirements of law or comply with any legal proceeding served on us. Except as described above, we do not otherwise use, share, or disclose your personal data to any third parties.

How and for how long we store your information

Your information is safely stored in our secured and encrypted office database servers located in Paris (France). We store your personal details as long as there is a mutual interest to maintain a working or recruitment business relationship and, in any case, up to a maximum of 5 calendar years following no activity from you, of which you will be duly notified. We will then dispose of your information by deleting permanently the saved files stored in our database servers which relate to your registration, as well as every communication saved by any means (email, text messages, voice calls, etc.).

Your data protection rights

Under the GDPR, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

  • Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

  • Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at victoria@flowyachtcrew.com if you wish to make a request.

How to complain

You can also lodge a formal complaint to the Agencia Española de Protección de Datos (AEPD) from Spain or the competent relevant authority from your residence country if you are unhappy with how we have processed your data.

Agencia Española de Protección de Datos: https://sedeagpd.gob.es/sede-electronica-web/

C/ Jorge Juan, 6 – 28001 Madrid

+34 901 100 099

+34 91 266 35 17